At Ageras, we’re redefining what it means to support small businesses and entrepreneurs. By providing seamless tools for payroll, accounting, invoicing and professional accounts, we’re helping them save time and simplify their daily operations—so they can focus on growing their business.

Our mission? Become the best friends of all small entrepreneurs across Europe. 💚

Following an international merger, Ageras has brought together some of Europe’s leading fintechs, including Tellow, Kontist, Shine and Zervant. Today, our team of nearly 500 people works from Amsterdam, Berlin, Copenhagen and Paris to shape the future of financial services. 🚆

But transforming our customers’ administrative experience isn’t just about building amazing tools—it’s about delivering exceptional service every day.

We’re looking for a Junior Bookkeeper to join our Amsterdam-based Customer Support team for one month in April (3 days per week), assisting with bookkeeping and financial administration tasks.

👀 Here’s a quick look at how our team is structured:

• Marcus, our Director of Customer Service, leads operations across Europe to ensure service excellence,
• Maron, our Head of Customer Support for Netherlands, driving impactful projects and supporting a talented team in Amsterdam,
• Your team, currently 6 members, is divided into two key focus areas:
  • Customer support via phone, email and live chat,
  • Customer operations, handling bookkeeping and financial administration tasks (this will be your primary focus).

✨ Your role as a Junior Bookkeeper

Your mission? Assist customers with their bookkeeping and tax setup while contributing to internal financial administration tasks.

In this role, you’ll play a key role in our product’s success and growth, ensuring our customers receive exceptional support.

Looking for a short-term opportunity to gain hands-on experience in bookkeeping? This temporary position in April requires at least 3 working days per week, making it ideal for those who want flexibility, enjoy working in a dynamic environment, and are eager to develop their skills in financial administration!

What you’ll be doing:

• Assist with bookkeeping and financial administration tasks, ensuring accuracy and compliance,
• Support customers with setting up their income taxes, helping them navigate key requirements,
• Collaborate with colleagues across support and operations to enhance the customer experience,
• Gain practical experience in a fast-paced, modern SaaS environment, learning from experienced professionals in bookkeeping and customer operations.

✨ Skills and qualities we’re looking for

• You have a basic understanding of bookkeeping, acquired through studies (e.g., Business Administration, SPD) or hands-on experience in financial administration,
• You are available for at least 3 days per week during April, with flexibility to adapt to a dynamic and evolving work environment,
• You communicate clearly and professionally in both Dutch and English (written & spoken), with Dutch being the primary language for customer interactions,
• You are detail-oriented and proactive, able to work independently while ensuring accuracy in financial tasks,
• You thrive in teamwork, supporting colleagues and collaborating across departments to optimize processes,
• You are curious and eager to develop your skills, always looking for ways to improve and learn in a fast-paced SaaS environment,
• You are comfortable using digital tools and software, and any experience with mobile applications, accounting platforms, or financial solutions is a strong plus.

💰 Compensation

Competitive salary of €17 per hour, plus lunch provided at the office on working days.